|
RealPlayer Customer Support |
|
We are excited to announce that we will be introducing a new social network support strategy in early 2010. We feel this new approach will enable us to come to you instead of making you come to us.
To prepare for the transition to this new social media approach, the Real Community forums hosted by Lithium were retired on November 15, 2009.
In the meantime...
Rhapsody customers: NEW! Rhapsody is testing a new forum engine. Help make Rhapsody better by joining our Rhapsody community forums. You can find the forums at http://getsatisfaction.com/rhapsody.
NOTE: This forum will not be monitored by Rhapsody Customer Support. If you have a question that needs immediate attention, please contact Customer Support by following the instructions below.
RealArcade customers: GameHouse.com, a division of RealNetworks, has recently introduced forums. There is a forum for game play tips and tricks, community support and a lounge. Just go to http://www.gamehouse.com/forums.
We also encourage you to search our Knowledge Base for assistance:
If you still need help after consulting our Knowledge Base, click the "Call, Chat, or Email Us" link on the upper right of any answer page.